Delivery & Returns
Delivery & Returns
Delivery at a glance
| Processing | 1-3 working days |
|---|---|
| Delivery | 7-14 working days |
| Cost | £3.95 — free over £40 |
| Customs to pay | None. The checkout price is final. |
| Tracking | Emailed on dispatch |
Our products ship from our supply partners overseas. That is why delivery takes longer than a UK next-day courier, and why the prices are what they are. Full detail in our Delivery policy.
Returns at a glance
| Changed your mind | 14 days from delivery to tell us, 14 more to send it back |
|---|---|
| Faulty item | 30 days for a full refund; up to 2 years under warranty |
| Return postage | You pay if you changed your mind. We pay if it is faulty. |
| Refund time | Within 14 days of us receiving it back |
| Opened haircare | Cannot be returned for hygiene reasons unless faulty |
Email [COMPLETAR: e-mail de apoio — use um do domínio myllabeauty.com] with your order number before sending anything back. Full detail in our Returns & Refunds policy.